CRM

What it does — Housr uses HubSpot as its customer relationship management system to track and manage relationships with letting agents, property operators, and brand partners. It stores contact information, tracks communication history, and manages the pipeline from initial outreach to active partnership.

Who uses it — Housr sales and partnerships team (Admins)

How it works

1. When the Housr team identifies a potential agent or partner, they create a contact in HubSpot
2. All communication with that contact is logged — emails, calls, and meeting notes
3. The relationship moves through deal stages (for example, from initial contact to onboarded partner)
4. The team can see dashboards showing pipeline health, deal progress, and partner activity
5. Once a partner is onboarded, their record in HubSpot serves as the ongoing reference for the relationship

What HubSpot Tracks

• Contacts — Individual people at agent firms, property operators, and brand partners
• Leads — Prospective partners who have shown interest or been identified as targets
• Deals — Active partnership negotiations and their current stage
• Communication history — Emails, calls, and notes tied to each contact

Where it lives — HubSpot is a standalone platform used by the Housr team. It is not directly visible to agents or students.

Regional availability — UK and US

The Housr team uses HubSpot to manage relationships in both markets.

Related features

• Integrations — Overview — See all third-party services Housr uses
• For Agents & Landlords — The partner experience that HubSpot helps manage
• For Brand Partners — Brand partnerships also tracked in HubSpot